By: Pierre. T .Makusha
Worth Noting:
- As I reflect on the darker corners of some companies, one incident still haunts me – the unjust dismissal of a former colleague who dared to speak out against the company’s callous disregard for its employees’ well-being. Her crime? Requesting a safer working schedule, as the late-night releases left her vulnerable to harm in a neighborhood where dusk signaled danger. The business owner’s response? She was sacked from the company, silencing her concerns and sending a chilling message to others: profits over people, and silence over safety.
- The pursuit of profit Is, of course, a fundamental aspect of any business venture. However, when this pursuit comes at the expense of one’s values and the welfare of employees, it can hardly be considered a success.
Thoughts run deep | Words flow slow
As I contemplate the prospect of one day running my own business, a nagging concern lingers in the back of my mind. The risk of exploiting workers, perpetuating the injustices I’ve witnessed in the business world, weighs heavily on my conscience. The image of overworked, underpaid employees, toiling away for the sole benefit of the business owner, is a stark reminder that success in business must be redefined.
The narrative held by some entrepreneurs and individuals that equates business success solely with profit margins is a flawed one. It neglects the human cost of such a singular focus, ignoring the well-being of the very individuals who drive the engine of commerce. I firmly believe that true business success is a synthesis of economic viability, social responsibility and moral integrity. Anything less would be a Pyrrhic victory.
As I reflect on the darker corners of some companies, one incident still haunts me – the unjust dismissal of a former colleague who dared to speak out against the company’s callous disregard for its employees’ well-being. Her crime? Requesting a safer working schedule, as the late-night releases left her vulnerable to harm in a neighborhood where dusk signaled danger. The business owner’s response? She was sacked from the company, silencing her concerns and sending a chilling message to others: profits over people, and silence over safety.
The pursuit of profit Is, of course, a fundamental aspect of any business venture. However, when this pursuit comes at the expense of one’s values and the welfare of employees, it can hardly be considered a success. The notion that a business can thrive while neglecting its social and moral obligations is a short-sighted one. In the long run, such an approach is doomed to fail, for it undermines the very foundations upon which a successful business is built.
Social responsibility is not merely a marketing gimmick; it is an essential component of any business that hopes to endure. This means recognizing the inherent value of every employee, providing fair compensation, safe working conditions, and opportunities for growth and development. It means being mindful of the impact one’s business has on the environment, the community, and society at large.
Moral integrity, too, is a crucial element in the equation of business success. It involves being true to one’s values, even when it can be difficult. It means being transparent, accountable, and just in all dealings, whether with employees, customers, or stakeholders. Moral integrity is the compass that guides business decisions, ensuring that they align with a higher purpose than mere profit.
In an interview with this writer, A Civil Engineer and Project Manager who runs a farm, plot, and a consultancy firm in Zimbabwe, echoes this sentiment. He defines business success in three forms: employee growth, community involvement, and business growth. “Employee growth is not only in professional progress in terms of their careers but also growth and development in financial space,” he said. “The moment your employees do not develop is the moment they start focusing on how to take from your business.”
Pertaining to business growth, the entrepreneur who only agreed to speak on condition of anonymity, defined business growth in three forms which are market expansion ,increase in market share and talent development and acquiring. He’s also involved in construction of a local clinic thus contributing to community wellbeing a testimony he is not only after profits.
The Structural Consultant in addition highlighted that entrepreneurs come from diverse backgrounds, which can shape their priorities. “But we come from different backgrounds, some love profitability more than every other thing, which at the end of the day is never sustainable.” This observation underscores the need for entrepreneurs to balance their pursuit of profit with social responsibility and moral integrity as this ensures sustainability in the long run.
Some may dismiss the writer’s views as naïve or idealistic, the musings of someone who has not yet navigated the cutthroat world of business. But I would counter that it is precisely this perspective that allows me to see the forest for the trees. I am free to envision a different way of doing business. I recognize that the business world can be unforgiving, that competition is fierce, the need to cut expenses, and that the pressure to perform can be overwhelming. But I also believe that these challenges can be overcome without sacrificing one’s values or compromising one’s integrity.
In a nutshell I would argue that businesses that prioritize social responsibility and moral integrity are more likely to succeed in the long run. They foster a positive work environment, which leads to increased productivity, employee retention, and customer satisfaction. They build trust with their stakeholders, which enhance their reputation, ensure an increase in sales and secure their position in the market. And they contribute to the betterment of society, which is the ultimate measure of success. A business that prioritizes the well-being of its employees, the needs of its customers, and the welfare of the community, is the one that aligns with my conscience and my vision for a better world.
Pierre Tafara Makusha writes in his personal capacity, his views does not represent that of any institution.
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