By Aoma Keziah,
The Insurance Regulatory Authority (IRA) has formalized a key partnership with the Advocates Complaints Commission through the signing of a Memorandum of Understanding (MoU). The MoU, signed by Mr. Godfrey K. Kiptum, Commissioner of Insurance and Chief Executive Officer of the IRA, and Hon. Moses K. Cheboi, Chairman of the Advocates Complaints Commission, marks a significant step towards strengthening the collaborative efforts between the two bodies in addressing complaints against advocates related to insurance claims.
The signing ceremony, which took place at IRA’s headquarters , was witnessed by senior management officials from the IRA and commissioners from the Advocates Complaints Commission. This collaboration underscores the commitment of both institutions to uphold the integrity of the insurance industry and to ensure that the interests of policyholders and other stakeholders are protected.
Speaking at the event, Mr. Kiptum emphasized the importance of the MoU in bridging gaps in the investigation process and ensuring accountability in the legal profession concerning insurance-related matters.
“This partnership is a critical step in our ongoing efforts to ensure that the insurance industry operates with the highest levels of integrity and accountability. This will be cemented by working closely with the Commission, and we are committed to addressing any gaps that allow for the exploitation of policyholders and ensuring that justice is served. It’s also testament to our shared commitment to safeguarding the rights of insurance consumers and ensuring that the legal processes related to insurance claims are transparent and fair. ”He said.
Mr.Cheboi, Chairman of the Advocates Complaints Commission, echoed these sentiments, highlighting the critical role that cooperation between regulatory bodies plays in maintaining public confidence in both the insurance and legal sectors.
“The cooperation of the Authority is crucial in our mission to uphold the standards of the legal profession. This partnership provides us with the necessary tools and support to effectively investigate and resolve complaints, particularly those involving the remittance of insurance compensation by advocates. We look forward to a fruitful collaboration that will ultimately benefit the public.” He remarked.
The agreement seeks to enhance the efficiency and effectiveness of investigations into complaints made against advocates in the context of insurance matters. By fostering closer cooperation between the IRA and the Advocates Complaints Commission, the partnership aims to ensure that issues related to insurance claims are resolved in a timely and just manner, ultimately improving the overall insurance landscape in Kenya.
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